Shipping policy

We aim to process and dispatch all orders within 1–3 business days of receiving payment.

Estimated Delivery Times: Delivery times vary depending on your location. Once dispatched, orders typically arrive within 5–14 business days for domestic and EU shipments.

Refund Eligibility for Delayed Shipments: If your order has not arrived within 21 days (3 weeks) of your dispatch confirmation email, you are eligible for a full refund. To request a refund due to a shipping delay, please contact us at [your contact email] with your order number and we will process your refund promptly.

Please note that occasional delays may occur due to customs processing or unforeseen circumstances outside our control. We appreciate your patience and will always do our best to resolve any issues quickly.